Security & data
Written in English.
A privacy product you can't understand isn't a privacy product. Here is everything we collect, why each field exists, where it lives, and what we will never do. We update this page like a changelog.
How your data moves
You
name · addresses · email · phone
OptOutHQ
encrypted at the field level · disclosure log
Each opt-out target
only the fields that removal requires
Your inbox
not connected — there is no arrow to or from it, by design
Every disclosure is logged and shown to you: “we sent your name + city to Spokeo on May 12.” If a broker asks for something we don't hold, the request lands in your Action Needed queue instead of our database.
What we collect, and why
That's the whole list. Each opt-out only receives the fields it strictly needs, and your dashboard logs every disclosure: who we sent what, and when.
Where it lives
What we will never do
- Sell or share your data, in the CPRA's technical sense or anyone's common sense.
- Ask for inbox access. Email unsubscribe works by forwarding — zero OAuth scopes.
- Collect your SSN. Where a registry needs it (OptOutPrescreen), you enter it on the official site yourself.
- Run ad trackers. Not on this site, not in the app, not ever.
How long we keep things
Deleting everything is one button. Account settings → Delete my account. No retention dark patterns, no "are you sure" gauntlet, no survey. You'll get one confirmation email, and then we won't have anything left to email you about.
The boring technical part
- Field-level encryption. Addresses, phone numbers, and birth year are encrypted with AES-256-GCM before they touch the database — a database leak would expose ciphertext, not your address.
- Strict allow-lists per integration. Each opt-out target has a hardcoded list of fields it may receive. There is no code path that sends “everything.”
- Forwarded email handling. When you forward spam to your alias, we parse the headers, execute the unsubscribe, keep sender + outcome as your log, and delete the message body within 7 days.
- No SSNs, structurally. The one opt-out that requires a Social Security number (OptOutPrescreen) is a guided handoff to the official site. Our database has no SSN column to breach.
Last updated: June 2026 · Draft, pre-launch.